Knowledgebase: UserGate Proxy & Firewall 6
If your network card stopped working after Usergate Proxy & Firewall 6.5.Х installation.
Posted by Philip Vokhmintsev on 15 December 2016 17:06
If your network card stopped working after Usergate Proxy & Firewall 6.5.Х installation, please use the following instructions.
To quickly restore your network you should go to the network adapter properties and disable the checkbox from the network component - "UserGate NAT Kernel Mode Service". It can't resolve the issue but it can help to restore the network.
Then it will be necessary either to:
1. install all system updates, specifically these two:
- Windows6.1-KB3020369-x64.msu - 9 mb
- windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu - 488 MB
2. Another quick way to avoid the problem until the next system reboot.
When you boot the system you should click "F8" several times till the boot menu appears. Select - "Disable driver digital signature verification".
Then continue booting. Be sure that your network card works. Note, that it works only until the next system reboot.
Best regards, Philipp.